It’s by no means uncommon here in the world of IT to hear it declared that one aspect or another of this world is “broken.” To hear that charge made about something as fundamental as the way enterprise software is currently sold, however, is rare. That, however, is just what Red Hat CEO Jim Whitehurst asserted last week in a speech at Interop in New York. “The business models between customer and vendors are fundamentally broken,” Whitehurst reportedly said.
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