Worm or hardware glitch? Only time will tell

It’s easy to overlook the No. 1 cause of computer malfunctions: Computer viruses and worms. Viruses spread via e-mail attachments and worms spread over the Internet, and both disable millions of computers each year.

Here’s the trouble-shooting log from a personal experience a few days ago, when I mistook the new Sasser computer worm for hardware failure. The approach may help people without much computer knowledge muddle through similar situations.t, and both disable millions of computers each year.

Here’s the trouble-shooting log from a personal experience a few days ago, when I mistook the new Sasser computer worm for hardware failure. The approach may help people without much computer knowledge muddle through similar situations.