Is ITIL, first formulated more than two decades ago to promote service-thinking within IT ranks, a good fit within emerging DevOps cultures? Can ITIL and DevOps co-exist?
That’s the question recently put forth by Gareth Daine, who quizzed some 25 industry experts and observers on whether the two methodologies clash, or are compatible. ITIL, originally known as Information Technology Infrastructure Library, is a set of best practices which recognize and certify that IT functions are delivered as tangible services to organizations. DevOps seeks to align the output of development shops with the teams charged with putting software into production, thereby assuring continuous releases as businesses need them.
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