Collecting measurements that can provide insights across the software delivery pipeline is difficult. Data must be complete, comprehensive, and correct so that teams can correlate data to drive business decisions. For many organizations, adoption of the latest best-of-breed agile and DevOps tools has made the task even more difficult because of the proliferation of multiple systems of record-keeping within the organization.
One of the leading sources of cross-organization software delivery data is the annual State of DevOps Report (found at https://devops-research.com/research.html).2 This industry-wide survey provides evidence that software delivery plays an important role in high-performing technology-driven organizations. The report outlines key capabilities in technology, process, and cultural areas that contribute to software-delivery performance and how this, in turn, contributes to key outcomes such as employee well-being, product quality, and organizational performance.
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