Article Source The Open Road
August 7, 2009, 9:01 am
August 7, 2009, 9:01 am
When Oracle decided to fork Red Hat Enterprise Linux, it did so under the banner of offering improved support and lower costs for its customers. Oracle Enterprise Linux has failed to set the world on fire, perhaps in part, as Gartner highlights in a new research report (“Red Hat vs. Oracle Linux Support: When and How Does It Matter?”), because its cost and support advantages appear to be overstated.
While some Oracle customers may disagree, the company wins awards for the quality of its support. But it’s hard to see how Oracle can match Red Hat for Linux support because Oracle contributes dramatically less (3.3 percent compared to Red Hat’s 12.3 percent) to the Linux kernel…
