Automation is an important technique used by high-performing IT organizations. Yet medium-performing groups do more manual work than low-performing groups, according to the 6th annual State of DevOps Report released today at the DevOps Enterprise Summit in London.
The middle performers were doing less automation of processes for change management, testing, deployment and change approval, explained Alanna Brown, senior product marketing manager at Puppet, which presented the report along with DORA (DevOps Research and Assessment). “These groups have already begun automation, and are seeing benefits,” she said. “But that reveals technical debt that they didn’t realize before they started, which is a normal phase of the [DevOps] journey. It’s a J curve; the initial performance is high, but then it gets worse before it gets better again.”
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