With the growth of the Internet and the ease of publishing content, more and more creative minds are coming online to share videos, music, software, products, services, opinions, and more. While the technology has empowered a generation to build new audiences and share interesting things, an unfortunate side-effect has been a culture in which some consumers of this content have provided feedback in a form that is personalized, mean-spirited, disrespectful, and in some cases, malicious.
We have all seen it…the trolls, the haters, the comment boxes filled with venom and vitriol, typically pointed at people just trying to do good and interesting things.
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