Why wireless devices must be connected to critical applications

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Author: Ian Palmer

Discussing the inner workings of the mobile workforce,
Roberta Fox talked about the integrated connectivity
her small consulting firm’s wireless devices have with
important business applications.

“Right now we’re using [BlackBerry units], and we have
a hosted Exchange email environment that we subscribe
to for our consultants,” said Fox, senior partner at
Fox Group in Ontario, Canada. “And then on our server,
we have Microsoft’s Business Contact Manager. And then
on our individual desktops we’re using Outlook 2003.
Outlook talks to the RIM client desktop. The client
desktop can talk to our Business Contact Manager
server, where we have our common information about
sales contacts and clients.”