Poor man’s Guide to Remote Linux Desktop Support

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One of the most common things we face as Linux enthusiasts is the “vacuum of despair” that comes about from switching family to Linux without fully thinking through backups and restoration. It usually starts with the dreaded phone call that they tried to “do some Linux.”

Sometimes it’s as simple as fixing a broken X server install. In other cases, it could be more complicated, like the time your Aunt Martha accidentally knuckle pounded Ctrl+H in her home directory when trying to coax the cat off the keyboard. In what suddenly feels like a bad action movie, she’s convinced herself that she’s being hacked due to the sudden changes taking place on her monitor. (Read the rest)